In the Venue settings, you manage everything you set up once for one venue: its details, how guests reach you, your team, the texts and look of your ordering flow, and a log of what changed.
Managing several venues? Settings that apply to all your venues at once, like brands, shared themes and organisation roles, are in your Organisation settings. Read more in our article Welcome to Organisation Settings.
How to get there
Make sure the right venue is selected at the top of the backoffice.
Click Settings in the menu on the left.
You now see one page with all settings, grouped in four blocks. Every row has a short description of what it does.
Click the row you want to change. It opens as its own page. Use the back arrow at the top to return to the Settings page.
Good to know: What you see depends on your role. You only see the rows you are allowed to open. Don't see a setting you need? Ask the Owner of your venue to give you access.
What you can manage
Venue
Venue
The general details of your venue: its name for your guests, description, address, languages, stock and which tags your customers see. Read more about your venue's general settings.
Prep locations
The places where your orders are prepared, like the kitchen or the bar. Read how to manage prep locations.
Delivery zones
The areas you deliver to, with their minimum order amount and delivery fee. Read how to manage your delivery settings.
Timeslots
Reusable timeslots for take-away and delivery orders. Read how to create and manage reusable timeslots.
Sales channels
Links
Add links to your social media pages, so customers can click through to them from your menu. Read how to add external links to your menu.
Widgets
Show your menu or vouchers on your own website. Read how to create a widget.
Team and content
User roles
Decide who in your team can see and do what in the backoffice. Read how to manage roles at venue level.
Notifications
Write your own text message for when an order is ready.
Copy overrides
Replace standard texts in your ordering flow with your own words. Read how to customise default texts.
Themes
The colours, fonts and look of your menu and kiosk. Read more about theming.
Audit
Activity logs
See who changed what in your venue, and when. Read more about the activity logs.
Looking for something else?
Some settings are no longer on the Settings page. You find them in the menu on the left:
Payment methods has its own place in the menu.
Your POS connection is under Integrations.
Leat and Google Tag Manager are under Marketing tools.
Managed by orderBilly
Some settings, like Feature flags, Custom domain and Receipt templates, can only be changed by the orderBilly team. Need something changed there? Send us a message via the chat.