Your organisation groups all your venues. In the Organisation settings, you manage everything that applies to several venues at once: who has access, your brands, your themes and the security of your login.
Looking for the settings of one venue? Read more in our article Welcome to Venue Settings
How to get there
Click the name of your organisation at the top left of the backoffice.
Go to Organisation settings at the bottom left.
Click the area you want to change. Each one opens as its own page, with a way back to the list.
Good to know: You only see the organisation and its settings if you have an organisation role, like Organisation Manager. A venue role (Owner, Admin or Staff) doesn't give access to the organisation. Every area also has its own permissions, so you may only see some of them.
What you can manage
General:
The details of your organisation itself, like its name and logo.
Users:
Invite team members to your organisation and choose their role.
Roles
Use the built-in Organisation Manager role, or create your own roles that give access to one area only. Read how to manage roles at organisation level.
Security
Let your team log in to the backoffice with your company account (Single Sign-On), for example via Google Workspace or Microsoft Entra ID.Brands
Set up the brands your venues run under: your own web address, the sender of your emails, your own Terms & Conditions, Privacy Policy and Cookie Policy, and your tracking with Google Tag Manager. Loading your own cookie banner? You can switch off the default orderBilly banner here. Read more about Google Tag Manager.Themes
Create themes once for your whole organisation. Every venue can use them, as its default theme or on a menu, a kiosk or a receipt. Venues can't edit them, so your branding stays the same everywhere. Read more about theming.
Managed by orderBilly
Some settings, like Feature flags and File buckets, can only be changed by the orderBilly team. Need something changed there? Send us a message via the chat.


