In the Venue settings, you manage everything that applies to one venue: its details, your team, how your customers pay, your POS connection and the messages your customers receive.
Managing several venues? Settings that apply to all your venues at once, like brands, shared themes and organisation roles, are in your Organisation settings. Read more in our article Welcome to Organisation Settings.
How to get there
Make sure the right venue is selected at the top of the backoffice.
Go to Settings.
Click the area you want to change. Each one opens as its own page, with a way back to the list.
Good to know: What you see depends on your role. Don't see a setting you need? Ask the Owner of your venue to give you access.
What you can manage
Venue
The general details of your venue: its name for your guests, description, address, languages, stock and which tags and allergen filters your customers see. Read more about your venue settings.
User roles
Decide who in your team can see and do what in the backoffice. Read how to manage roles at venue level.
Payment methods
Choose how your customers can pay, like card, cash or vouchers, and on which menus. Read how to manage your payment methods.
POS integration
Check your POS connection and choose what orderBilly takes over from your POS, like names, images and stock. Read more about your POS sync settings.
Notifications
Write your own text message for when an order is ready, and choose whether customers get one message per order.
Copy overrides
Replace standard texts in your ordering flow with your own words. Read how to customise default texts.
Google Tag Manager
Connect your own tracking, analytics and marketing tools. Read how to connect Google Tag Manager.
Managed by orderBilly
Some settings, like Feature flags and your Custom domain, can only be changed by the orderBilly team. Need something changed there? Send us a message via the chat.