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Syncing stock between orderBilly and Lightspeed K-Series

Lightspeed K-Series stock management keeps track of how many units of a product you have left. orderBilly picks up that stock count. When a product runs out, your guests can no longer order it through orderBilly, so you never sell something you don’t ha

First you turn on stock sync in orderBilly. Then you set up stock once in the Lightspeed back office. During daily operations, you can adjust it quickly on the iPad.

Step 1: Turn on stock sync in the orderBilly back office

  1. Log in to the orderBilly back office.

  2. Go to Integrations → POS.

  3. Turn on Sync stock. orderBilly then takes over the stock levels from Lightspeed.

  4. Turn on Basket validation. Before an order is placed, orderBilly checks that the products in the guest’s basket are still in stock.

  5. Save your changes.

Step 2: Set up stock management in the Lightspeed back office

  1. Log in to the Lightspeed back office.

  2. Go to Menu → Item list (Itemlijst) and open the product, for example Ice-Tea Green.

  3. Click Inventory (Inventaris) on the left and scroll down to Stock movement (Voorraadmutatie).

  4. Fill in the fields as follows:

    • Measurement (Meting): choose Dimensionless (Dimensieloos) for products you sell per unit, such as cans, bottles or sandwiches.

    • Quantity (Hoeveelheid): enter the number of units you currently have in stock, for example 30.

    • Unit (Eenheid): leave this set to None (Geen).

  5. Leave “Don’t track sales of this item” (Verkopen van dit item niet registreren) unchecked. If it’s checked, sales won’t be deducted from stock.

  6. Click Save (Opslaan) in the top right.

From now on, every sale is deducted from stock, whether it happens at the till or through orderBilly.

Step 3: Adjust stock on the Lightspeed iPad (daily operations)

Did a new delivery arrive, or do you need to correct the stock quickly? You can do it straight from the POS.

  1. Open the Lightspeed app on the iPad

  2. Press and hold the product. The Item details (Itemdetails) window opens.

  3. Tap Availability (Beschikbaarheid) and adjust the stock, or mark the product as unavailable.

  4. Close the window. The change is sent to orderBilly automatically.

Good to know

  • Stock is set per product. Only products with stock set up are tracked.

  • When stock reaches 0 or the product is marked unavailable, it shows as sold out in orderBilly.

  • Don’t see a change in orderBilly right away? Wait a few minutes and refresh the page. If the problem continues, contact orderBilly support.

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