To make sure discounts applied in orderBilly are sent correctly to Lightspeed K-Series, you need to set up a matching discount product in Lightspeed and point orderBilly to it. This article walks you through both steps.
Step 1 — Create a discount product in Lightspeed
In your Lightspeed back office, create a new discount product with the following settings:
Discount name: BILLY
Custom discount: checked (this allows a custom rate or amount to be applied on the POS)
Type: Amount
Amount: 0 — this can stay at 0, since orderBilly will always overwrite it with the discount amount it calculates
Accounting groups: select all of your accounting groups, so the discount can be applied across all item categories
Advanced settings → Discount code: BILLY (this must match the discount name)
Show on order ticket: checked, so the discount line appears on the order ticket
Step 2 — Set the default discount code in orderBilly
Go to your orderBilly POS Settings: https://my.orderbilly.com/settings/pos/connectionsettings
Find the Default discount code field under Connection parameters.
Enter BILLY — this must match the discount code you created in Lightspeed in Step 1.
Important: The discount code entered here must have the Manual discount option checked in the Lightspeed back office, as set up in Step 1.
Result
With these settings in place, whenever a discount is applied to an order in orderBilly, it will be sent through to Lightspeed correctly, using the BILLY discount product and the amount calculated by orderBilly.
Creating discount codes in orderBilly
Discount codes themselves are created in orderBilly. For instructions on how to do this, see: How to create discount codes — https://help.orderbilly.com/en/articles/12010645-how-to-create-discount-codes