What is a status screen?
A status screen is similar to a livescreen but is intended for customers, allowing them to see real-time updates on their orders. For example, it could be a TV in your venue showing whether orders are being prepared or are ready, which is especially useful for take-away restaurants.
The difference from a livescreen is that a livescreen includes buttons to update order statuses, whereas a status screen is purely visual.
How to add a status screen?
When you go to the subtab 'Devices', press 'Create A Device' and choose 'Status Screen', this window will appear:
First, give the device a name.
Next, choose the language in which the live screen will be displayed.
When there are no orders, you can set a title and short message to display - for example: “No orders are being prepared right now. Scan the QR code to order.”
Then, select the menus that the device will handle and assign the relevant prep locations. Need more information about prep locations? [Click here].
Is something unclear? Don't hesitate to reach out to our support team!