After a customer submits an order the customer can receive a confirmation of their order via e-mail, displaying an overview of the order.
You can set up this confirmation mail for every menu created, via the back-office:
Go to Menus
Select the menu
Go to tab Menu Settings
Open the section Notifications
In the ‘Notifications’ section, you can set up the confirmation mail.
Sends order receipt email to customer | Enable this setting to send the order confirmation to the customer after placing the order. |
Sends order notification email to venue | Enable this setting to send the order confirmation to the venue admin mail address. |
Custom text in email receipt | Add some additional text to be displayed in the mail. Tip: Line breaks are kept. Press Enter to start a new line, and your text is shown over several lines in the mail, exactly as you typed it. |
Order location | Informs the customer where the order should be picked up (Venue name - menu name - device - Preparation location) Tip: Food halls may benefit from choosing the menu order location to refer to a specific food stand. |
Place your next order destination | Current order's menu A client will be brought back to the start page of the same menu on which he just ordered
A client will be brought back to the venue page, where other menus might be visible as well |
After adjusting the settings to your liking, the order confirmation mail might look like this: