What is an order printer?
The order printer can be used for printing incoming orders.
How to add an order printer?
Click on create a device and then 'Order printer'. The following screen will pop up:
Device name: determine the name of the printer.
Ticket type: determine which ticket type will be printed.
Preparation ticket: these tickets are used for preparation of the order.
Receipt ticket: these tickets can be given to customers after placing an order. It states on the ticket that this ticket is not a valid VAT ticket.
Prep ticket per product: these tickets split the products of the orders over different tickets. Each product = one ticket.
External ID: submit the serial number of the printer - this can be found at the backside of the printer, near the bottom.
Multi print count: determine how many tickets you want to print after an order has been placed.
Order status after print: this determines the status of the order after it gets printed.
Whichever number you choose to submit in this field will determine the status in the 'Order' overview (via backoffice: Orders) and how it's displayed on the Live Screen (Devices - Live screen).
1 = New order
2 = Order in progress3 = Finalized (= order done)
4 = Finished (= order done, archived and historical)
Menus handled by this unit:
Here you can assign the menus that this device will handle. After that, you’ll receive a QR code that links your device to the menus. Turn on the mobile printer and scan the QR code - your device will then be paired with these settings.