If something goes wrong, you can receive a notification by email or SMS. This is where you can set it up. Choose to receive alerts for incoming orders or POS integration failures on the email address of your choice.
First of all, head to Settings > Notifications. Add a notification by simply clicking on Add notification
Here, you need to choose a trigger, for example “Order not sent to POS”. In this case, if the order doesn’t go through, you will receive a warning.
Order not sent to POS: this should trigger whenever the push of an order towards the POS results in an error.
New order: this should trigger whenever a new order has been placed.
Channel refers to where you will receive the trigger.
Receiver is simply the name of the person who will get the trigger. This field is optional and does not need to be filled in.
You can always modify the e-mail address that receives these notifications by editing an existing one, you don't have to create a new one.