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How to pre-define and lock addition values

Pre-select the options that are always included and lock the addition, so customers see what they get but can't change it.

Sometimes the choice is already made for your customer. For example, your burger menu always comes with fries, or a cocktail is always served with a specific garnish. Pre-select those options and lock the addition: your customers see exactly what's included, but they can't change it.

You do this in two steps: first you pre-select the options, then you lock the addition.


Step 1: Pre-select the options

  1. Go to Catalogue > Additions and find the addition in the list.

  2. Click Edit, then "Go to detail page".

  3. Scroll to Addition options and click > on the option that should be included.

  4. Switch on Default selection. Repeat this for every option that should be included.

  5. Click Save.


Step 2: Lock the addition

  1. On the same detail page, go to General information.

  2. Switch on Read-only.

  3. Click Save. Done ✅

Your customers now see the addition with the pre-selected options, but they can't change them.

Good to know: Read-only locks the whole addition, not one option. Want customers to start from a suggestion they can still change? Only pre-select the option and leave Read-only off. Read How to mark addition values as pre-selected.

Make sure the minimum and maximum amount of the addition fit the options you pre-selected. For example: 1 pre-selected option goes with a minimum and maximum amount of 1. Read How to set a minimum and maximum number of choices (min, max and multimax).


Connected to a POS?

If orderBilly is connected to your POS, the addition and its options come from your POS. Pre-selecting and locking are set in orderBilly, so you can follow the steps above.

The pre-selected options are sent to your POS together with the order, just like any choice your customer makes. So your team sees exactly what was included.

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