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Welcome to Orders

Updated over a week ago

The Orders section

The Orders section provides a dashboard for cumulative order statistics and a detailed list of individual transactions. Filter orders by date range and search by number, name, or pickup code to review transaction details and manage your business activity.

Order Dashboard

View Total Orders

To gauge your business volume over a specific period, view the total number of orders received.

View Average Order Value

To assess customer spending habits, view the average order value to understand how much customers spend per transaction.

View Total Customers

To track your customer base, view the total number of unique customers who have placed orders to understand your reach and engagement.

View Total Tips

To track additional income, view the total tips received to understand gratuities collected.

Order Filtering

Select Date Range

To focus on orders from specific periods, select a predefined date range such as "Today," "Yesterday," "This week," "This month," or "Last X days" to filter your order list.

Apply Custom Date Range

To analyze orders over a precise period, apply a custom date range by defining exact start and end dates for your order view.

Order Details

View Order Status

To track the progress of each order, view its current status to see if it is "New," "In progress," or "Finished" and understand its fulfillment stage.

View Order Payment Status

To verify financial transactions, view the payment status of each order to confirm successful payment completion.

View Order User

To identify the customer responsible for an order, view the order user to see who placed each specific order.

View Order Amount

To understand the value of each transaction, view the total amount of an order to see the total cost of each individual order.

View Order Details

To gain a complete understanding of any transaction, view the full order details to see the order number, date, time, payment status, user, total amount, and other relevant information.

Order Search

Search Orders by Number

To locate a particular order, search by its unique order number to retrieve specific details by entering the identifier into the search bar.

Search Orders by Name

To find orders associated with a particular customer, search by name to locate all orders placed by a specific individual by typing their name into the search bar.

Search Orders by Pickup Code

To retrieve orders designated for pickup, search by pickup code to find specific pickup orders by entering the code into the search bar.

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