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How to change the price of an addition value

Where to change the price of an option, depending on whether orderBilly is connected to your POS.

Every option in an addition can have its own price, like €0.50 for an extra sauce or €2.00 for 'Make it a menu'. That price is added to the price of the product. An option with a price of 0 is free.

Where you change the price depends on one thing: is orderBilly connected to your POS?


Option 1: My orderBilly is connected to a POS

If orderBilly is linked to your POS (Lightspeed, Trivec, Untill, CloudPOS, …), your POS is leading. Prices are managed in your POS and copied into orderBilly with every sync.

This makes sure orders arrive in your POS at exactly the prices your POS expects. If prices could be changed in orderBilly, orders could reach your POS with the wrong price and an error would occur.

To change a price:

  1. Go to your POS backoffice and change the price of the option there.

  2. In the orderBilly backoffice, go to Catalogue > Products and click Sync with POS.

Done ✅

orderBilly also syncs with your POS automatically every night. So if you forget step 2, the new price will still show up the next day.

Good to know: You can switch off syncing for names, descriptions and images, but not for prices. A price you change in orderBilly will always be overwritten by the next sync.


Option 2: My orderBilly is not connected to a POS

  1. Go to Catalogue > Additions and find the addition the value belongs to.

  2. Click Edit, then "Go to detail page".

  3. Scroll to Addition options and click > on the option.

  4. Enter the new Price and check the VAT rate.

  5. Click Save. Done ✅

Prices include VAT: the price you enter is what your customer pays. Not sure which VAT rate applies? Your accountant can tell you.

Looking to change the price of the product itself? Read how to edit the price of a product.

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